News Release

For more information contact: Linda Berry, KCC Director of Public Affairs (785) 271-3269

March 22, 2021

KCC warns consumers to beware of utility assistance scam

TOPEKA - The Kansas Corporation Commission (KCC) has received reports that an individual, claiming to work for the KCC, is calling Kansans asking if they need assistance paying their natural gas bills. Not much information is currently available about these calls. However, the KCC wants to alert the public that any unsolicited call from a person claiming to be a KCC employee offering utility payment assistance is not legitimate. If you receive a call like this, please do not share any personal or financial information.

The KCC has a Consumer Protection Division that ratepayers can contact when they need assistance. The staff is available between 8 am and 5 pm Monday through Friday by calling 800-662-0027 or 785-271-3140 or sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. There is also a link to utility assistance programs on the KCC’s website at